FAQ

Shipping & Delivery

HOW LONG DOES DELIVERY TAKE?

Orders are processed in1–2 business days.
Delivery takes4–8 business days.
➡️ Total:5–10 business days

DO YOU OFFER FREE SHIPPING?

Yes — FREE SHIPPING across the Australia

CAN I TRACK MY ORDER?

Yes — you’ll receive a tracking link by email once your order ships.

🔄 RETURNS & REFUNDS

CAN I RETURN MY ORDER?

Yes — within 30 DAYS of delivery

IMPORTANT:

  • Items must be unused & in original condition
  • You must contact us before returning

WHO PAYS FOR RETURNS?

➡️ Customer pays (unless item is defective or wrong)

A 15% restocking fee applies to approved returns (waived for damaged or defective items).

HOW LONG DO REFUNDS TAKE?

Refunds are processed within 5 BUSINESS DAYS after inspection.
Allow 5–10 business days for your bank to finalize.

💳 PAYMENTS

IS MY PAYMENT SAFE?

Yes —SECURE & ENCRYPTED checkout

WHAT PAYMENT METHODS DO YOU ACCEPT?

  • Visa / Mastercard / Amex / Discover
  • Apple Pay / Google Pay / Shop Pay

CURRENCY:
All payments are in USD ($)